Hospitals are large and complex environments. They provide navigational challenges to patients, visitors and new staff that have significant
consequences including increased anxiety, missed appointments and frustration with the service. Improving in-hospital navigation is currently a neglected area and could lead to major benefits in patient safety, operational efficiency, and patient experience. New technologies could allow for accessible adaptive guidance, personalised for the individual, without requiring extensive changes to signage or other hospital infrastructure.
This pilot project funded by the Nottingham Hosptials Charity brings together experts in pedestrian navigation, human factors, user centered design and the implementation of technology in clinical environments to explore the potential to develop bespoke navigation solutions to aid patient navigation in large hospitals.